Sep 18, 2019

Woman Returns to United Helpers for Physical Therapy


CANTON – When Roxann Koch’s husband David was receiving skilled nursing care he lived at what was then known as Maplewood Health Care & Rehabilitation Center in Canton.

“The care my husband received was great,” she said. “All of the staff were very nice to him and very understanding.” 
Physical Therapist Assistant Jena Cryderman w/ Roxann Koch


​So when the time came for Mrs. Koch to decide where she would like to spend a brief inpatient stay after knee-replacement surgery, the choice was a simple one.
Three days after her surgery she was discharged to United Helpers Rehabilitation & Senior Care in Canton.
“I spent ten days here and everything was very good,” she said. “I received my pain medication when I asked for it and all of my needs were taken care of by the staff. I was very pleased.”

When Mrs. Koch first came to United Helpers following her surgery, she was using a walker all of the time. However, after a ten-day stay, she was able to switch to using a cane, at least most of the time.
“I still do sometimes use my walker in the house, but when I go get the newspaper I use my cane,” she said, explaining that to get the paper, she must walk down her driveway, across the street and back.

Physical Therapist Assistant
Jena Cryderman w/ Roxann Koch
Physical therapy now consists of outpatient appointments three times a week, and if all goes well, Mrs. Koch said she is hoping to once again walk without the assistance of a cane or walker, although for her own peace of mind, she said she is not planning to get rid of her cane.
“I will always have my cane, just for the comfort of knowing it’s there if I need it,” she said.

Physical Therapist Assistant Jena Cryderman, who has been working with Mrs. Koch, said walking without a cane is a good goal to have. 

“That’s certainly reasonable and a goal we’re working towards,” Ms. Cryderman said.

When asked if she would recommend United Helpers to others, Mrs. Koch said it did not matter what the service was, whether it be skilled nursing, inpatient therapy services or outpatient therapy services, she would, and she has recommended United Helpers to “anyone and everyone.”

For more information on therapy services in Canton, please call (315) 386-4541 ext. 3217. For information on therapy services in Ogdensburg, please call (315) 393-0730 ext. 2156. You may also like United Helpers on Facebook or visit www.unitedhelpers.org.

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