Jul 31, 2015

Life Improved Awards - Ron Sellers

The results are in and seven winners have been selected to receive Life Improved Awards. Today we're honoring Ron Sellers.

Nominations were scored based on four criteria - improvement to the lives of others, embodiment the U.H. mission, examples provided show work above and beyond the duties of their job description, and the number of nominations received.

Ron, who received two nominations is a DSP at ICF #4 in Heuvelton. He was presented with a United Helpers Life Improved T-Shirt.

Here's some of what people had to say about Ron.

"He is a relatively new staff member. Ron has excelled through his training and worked hard to connect with all residents in this home. In the past few months our residence has gone through some difficult times related to staf fbeing off, increased resident needs and the transition of welcoming new staff. During that time Ron has sacrificed many hours by staying on for doubles or picking up shifts during his time off."

"Ron strengthens our floor by being a team player, supporting veteran staff or leading the way for new hires. His extra efforts not only keep our place of work running smoothly, but also provide a consistent supportive and safe living space for those we serve."

"He has truly improved the life of our residents and has brought some wonderful teamwork attributes to this home."

Ron joins Jaime Ladison from Maplewood, Billie Jo Thornhill and Bonnie Hitsman from Mosaic, and Allen Mills and Cindi Corbine from RiverLedge, as already announced Life Improved Award winners.

We'll announce our final winner on Monday and begin sharing the stories of our other nominees next week.

Twenty-one employees received nominations and each nominee will receive a small token of appreciation for the work they do to help improve the lives of the people we serve.

Jul 30, 2015

Life Improved Awards - Jaime Ladison



The results are in and seven winners have been selected to receive Life Improved Awards. Today we're honoring Jaime Ladison.

Nominations were scored based on four criteria - improvement to the lives of others, embodiment the U.H. mission, examples provided show work above and beyond the duties of their job description, and the number of nominations received.

Jaime is a social work assistant and works at Maplewood in Canton. She was presented with a United Helpers Life Improved T-Shirt.

Here's some of what people had to say about Jaime.

"Last April, Thelma, a 93 year old lady was admitted to the the West Neighborhood for a short term rehabilitation stay. Thelma had been hospitalized and was too weak to return home at that time. Her daughter and grandson had been her supports in the community and accompanied her on her admission. She had lived with her grandson and relied heavily on him.
Thelma wanted to go home more than anything. She had talked to Jaime about wanting to go home since the day she was admitted. She had lived in her long time Potsdam home with her husband. He died nine years earlier and she told Jamie she still cried for him everyday. That is where she wanted to live and die too.
Shortly after admission, however, the daughter and grandson dropped out of sight. They said Thelma had to stay in the nursing home, because they could not take care of her. They even told Jaime they didn't want to be contacted anymore. They literally disappeared. Thelma was distraught, depressed and did not want to live. She was mad at staff, her family and the world.
Jaime struggled to keep her own emotions under control because she wanted to help Thelma, but did not know what to do. Jaime made up her mind to advocate for Thelma and do whatever she could to get her home. She educated Thelma on living options, set up appointments for her to meet with community supports, and made arrangements for Thelma to have the care and support she needed to go home, including home care, meals on wheels, lifeline, and neighbor supports. Jaime even went to Thelma's home herself to fix her phone, as all of Thelma's family had abandoned her.
At the end of May (2014), Thelma moved back to her home in Potsdam. She sent Jaime the attached letter a few weeks later. Thelma died eight months later, but was able to accomplish her goal of living... and dying at home. Jaime still has the original letter on her bulletin board."

The contents of that letter follow:

"Jaime with love,

Thank you Jaime. I am so happy.

Love Thelma"

Over the next several days, the two remaining winners will be notified by surprise and announced here. Each winner's photo will also be posted on the United Helpers' Facebook page.

Jaime joins Billie Jo Thornhill and Bonnie Hitsman from Mosaic and Allen Mills and Cindi Corbine from RiverLedge, as already announced Life Improved Award winners.

Twenty-one employees received nominations and each nominee will receive a small token of appreciation for the work they do to help improve the lives of the people we serve.

Jul 29, 2015

Life Improved Awards - Bonnie Hitsman & Billie Jo Thornhill



The results are in and seven winners have been selected to receive Life Improved Awards. Today we're honoring Bonnie Hitsman and Billie Jo Thornhill.

Nominations were scored based on four criteria - improvement to the lives of others, embodiment the U.H. mission, examples provided show work above and beyond the duties of their job description, and the number of nominations received.

Both Bonnie and Billie Jo work as MDSPs for Mosaic at the day hab complex. They were each presented with a United Helpers Life Improved T-Shirt.

Here's just some of what people had to say about Billie Jo and Bonnie.

"We had a resident that was sent to Burlington over the 4th of July weekend for a medical concern. He was placed in the ICU and had a family member staying with him until we could find some employees to be with him. Being a holiday weekend it was difficult for us to find hospital coverage right away. These two employees could not help with providing shift coverage throughout the entire weekend, but because they knew this resident would be anxious and the family member was unsure of staying with him, they took time out of their personal life to travel to Burlington to see John and his family member for a couple of hours on Friday July 4th. This really comforted the resident and family member."

Over the next several days, the three remaining winners will be notified by surprise and announced here. Each winner's photo will also be posted on the United Helpers' Facebook page.

Billie Jo and Bonnie join Allen Mills and Cindi Corbine from RiverLedge, as already announced Life Improved Award winners.

Twenty-one employees received nominations and each nominee will receive a small token of appreciation for the work they do to help improve the lives of the people we serve.

Jul 28, 2015

Welcome New Hires


RiverLedge
Kyle Ball - CNA
Jaime Larkins - CNA
Amanda Otis - CNA

Maplewood
Joann Foster - CNA
Taylor Hays - Task Aide

Flackville Road ICF #4
Meghan Martinez - DSP

Irish Settlement Road ICF#5
Katelyn Bertrand - DSP

Life Improved Awards - Allen Mills


The results are in and seven winners have been selected to receive Life Improved Awards. Today we're honoring Allen Mills.

Nominations were scored based on four criteria - improvement to the lives of others, embodiment the U.H. mission, examples provided show work above and beyond the duties of their job description, and the number of nominations received.

Allen, who received two nominations works in our IT department and has an office at RiverLedge. He was presented with a United Helpers Life Improved T-Shirt.

Here's just some of what people had to say about Allen.

"Allen stuck with something that we were willing to chalk up to either "gone" or "a big expensive fix." No one expected that we was going to save the company more than $10,000. His tenacity to fix the problem was completely above and beyond."

"He took time out of his busy day to help set up and tear down tables and chairs at last week's picnic at the RiverLedge Residence without even being asked. He's a huge asset to the United Helpers team."

Over the next several days, the five remaining winners will be notified by surprise and announced here. Each winner's photo will also be posted on the United Helpers' Facebook page.

Allen joins Cindi Corbine, also from RiverLedge, as already announced Life Improved Award winners.

Twenty-one employees received nominations and each nominee will receive a small token of appreciation for the work they do to help improve the lives of the people we serve.

Jul 27, 2015

Life Improved Awards - Cindi Corbine


The results are in and seven winners have been selected to receive Life Improved Awards. Receiving the most nominations and highest overall score was Cindi Corbine LPN.

Nominations were scored based on four criteria - improvement to the lives of others, embodiment the U.H. mission, examples provided show work above and beyond the duties of their job description and the number of nominations received.

Cindi, who received four nominations is an LPN in the Claxton neighborhood at RiverLedge. She was presented with a United Helpers Life Improved T-Shirt and a floral arrangement from Basta's Flowers & Gifts.

Here's what people had to say about Cindi.

"She makes the residents smile every day that she is here... when she has a day off, she is missed by the residents, their families and our staff."

"She is always one of the first ones to try and improve staff morale. She will often make goodies for birthdays for staff and residents. Just recently with help from another co-worker she went out of her way to arrange a birthday party for one of the residents with hats, cake and decorations. This particular resident was celebrating her 103rd birthday."

"She is always happy and pleasant to everyone.Whenever you work with her, it is a great day. She has a very positive mood and energy about her and it spreads to the staff and residents."

It was also noted that Cindi decorates her neighborhood for holidays throughout the year and has even purchased vintage art and frames to help give the wing a more homey feel.

Over the next several days, the six remaining winners will be notified by surprise and announced here. Each winner's photo will also be posted on the United Helpers' Facebook page.

Twenty-one employees received nominations and each nominee will receive a small token of appreciation for the work they do to help improve the lives of the people we serve.

Jul 23, 2015

United Helpers Television Commerical Filmed Thursday


A new television commercial  highlighting services offered by United Helpers was filmed Thursday.
Filming locations included Maplewood, Partridge Knoll, RiverLedge Residence and the Mosaic Complex. The commercial will highlight all of the ways that United Helpers improves the lives of those we serve and showcases our therapy, home health, day habilitation, case management and other members of our team.

The commercial will air on WWNY Channel 7 and WYNF Fox 28 this fall.
For a complete album of behind the scenes photos, click here.


Jul 20, 2015

Local Man Can Eat Again Thanks to Therapy at United Helpers

OGDENSBURG – Being able to eat whatever we want is something that most people take for
granted, but for one Lisbon man, eating is something he’ll never take for granted again.

This past winter Bruce Wood realized he was having difficulty eating. Following a brief stay at
St. Joseph’s Hospital in Syracuse, it was determined that his epiglottis was not working properly.

“There’s what they called a ‘flipper’ (epiglottis) in there (throat) and it was staying open, so food was going directly into my lungs,” he said, explaining that during his three-day hospital stay this past January his only source of nourishment came from an IV drip.

“I couldn’t drink or eat anything until they got me a tube,” he said. “My pills were crushed up with a little apple sauce, but that was it. No water, no nothing.”

After having a feeding tube put in, Mr. Wood would spend the next 17 weeks with the tube receiving nourishment through canned “food” sent to them by the hospital.

“They sent it to us by the case,” his wife Phyllis said, noting Mr. Wood was fed seven cans each day.

When asked to describe the mixture he was fed once every two hours when awake, Mr. Wood replied, “It was keeping me alive, but that’s about it.”

After returning home, Mr. Wood went through three months of therapy with United Helpers Speech Pathologist Andrew S. Hockenbery, who said the cause of Mr. Wood’s condition was never really determined.

“We’re not sure why it manifested the way it did, but he had no swallow function whatsoever,” Mr. Hockenbery said. “He couldn’t eat or drink anything, as he couldn’t move those muscles at all.”

Mr. Hockenbery said therapy began with simple exercises designed to increase strength in the muscles needed to eat and swallow.

“One of the exercises involved picking up a piece of paper with a straw,” he said. As therapy progressed and Mr. Wood regained strength, therapy then transitioned to ways to make eating safer and easier.

“The last third of the therapy was working with him to make eating easier and safer for him. I would actually have him bring his breakfast with him,” Mr. Hockenbery said, adding Mr. Wood can now eat or drink whatever he likes.

“It was a process. We worked at it for three months,” Mr. Hockenbery said. “It sounds easy, but it isn’t. It’s no different than physical therapy. People forget there are all those muscles involved in swallowing.”

Mr. Wood agreed that the therapy wasn’t easy and said Mr. Hockenbery helped provide him with the motivation he needed to complete his therapy and begin eating normal foods again.

“Andrew felt like he was coming on a little strong, but I needed it. I did everything he asked me to and I think he appreciated that I was working at it,” Mr. Wood said. “You have to be willing to do the work. You can’t just show up on therapy days. I did it seven days per week and was doing my exercises at home. You have to want to do it and I wanted to get eating again.”

When asked what his first meal was after his feeding tube was removed, Mr. Wood said it was a cheeseburger from McDonalds.

“I was going to have breakfast at the hospital, but they were in between breakfast and lunch, so I went to McDonalds and was going to have an Egg McMuffin, but it was too late, so I had a cheeseburger,” he said. “A couple of days later I had a steak.”

Mrs. Woods added her husband’s diet wasn’t the only that suffered.

“I was dying for a sub, but I wasn’t going to eat something like that in front of him,” she said, adding with a laugh that she would occasionally “sneak something.”

Mr. Hockenbery said that while swallow therapy is commonly used with stroke victims, he feels like it is an underutilized area of therapy.

“I think there are a lot of people who could benefit from this who may not even know it exists,” he said.


Bruce Wood

Jul 16, 2015

RiverLedge Residence Hosts Annual Family Picnic



Nearly 100 residents and their family members enjoyed a beautiful day Thursday for the River:Ledge Residence's annual family picnic.

While it has been hot in prior years on the day of the picnic, Residence Case Manager Jillian Lovely said in the five year she's been employed there it has yet to rain during the picnic.

Residents, many of whom were joined by their children and grandchildren were treated to hot dogs, hamburgers, salads and watermelon with cold ice tea and lemonade also served.

To view an album of photos from the picnic on Facebook, click here.


Jul 14, 2015

Welcome New Hires


RiverLedge
Dawn Brabaw - RN
Julie Cornell - CNA
Kelly Graban - LPN
Amy Petrie - LPN

Maplewood
Samantha Brothers - CNA
Cherie LaPlante - Task Aide
Melinda Scime - Food Service Attendant

RiverLedge Residence
Danielle Bulloul - Companion

Mosaic
Megan Murray - Staff Development Specialist

Rensselaer Falls ICF #2
CaitlynWright - DSP

Lisbon ICF #3
Katelyn Ross - DSP

Irish Settlement Road ICF#5
Elizabeth Plummer - DSP

Centennial Manor IRA#4
Angelica Duford - DSP

Pleasant Valley House IRA
Michael Ames - Maintenance II

Bernard Avenue House IRA
Krista Taylor - DSP

RiverLedge Residence Residents To Enjoy Homegrown Produce


Residents of the RiverLedge Residence in Ogdensburg will soon be enjoying fresh produce from the gardens at the residence. Residents have planted peppers, tomatoes, cucumbers and onions.


Jul 10, 2015

What People Are Saying About Us

This week, we've had a couple of people share positive comments with us through our United Helpers and Basta's Facebook pages.

On the UH page:

"My mom was raised in the United Helpers Home Orphanage in the early 1900s. Then in about 2008 she returned as a resident at the RiverLedge Retirement Home. It was her wish to go there, even though we wanted her to be closer to us. She went home to the creator on May 26th 2015 and we miss her. I wanted to thank the caregivers, especially the ones on the second and third shifts who took the time to talk to us and show us how much they cared for Mom and her family. Her last days were difficult, but it was easier knowing the humans side of your caregivers." Ramona Lacey

And on the Basta's page:

"The flowers that Toni fixed for my upcoming wedding on July 18.2015 are absolutely beautiful. I have always been overwhelmed by there beauty. Thanks again I'm 100% satisfied and you will always have my business." Heather Catlin

Jul 9, 2015

Maplewood Residents Enjoy Picnic With Day Care Children


Maplewood residents participated in a picnic lunch on Thursday with children from the Canton Day Care Center.
The residents and children enjoyed hot dogs, chips and pasta salads, while also sharing in laughter and conversation.
To view an album of photos from the picnic click here.



Jul 6, 2015

High Street IRA Enters Float in Morristown's Fourth of July Parade


High Street IRA in Morristown decorated the Mosaic truck and were in the Morristown 4th of July Parade. Some residents handed out candy, while others enjoyed the parade. 

Residents participating in the parade dressed as superheroes of the Justice League, complete with capes and each resident had a shield displayed on the truck.