Apr 4, 2024
Welcome New Hires
Former Snowbird Credits ISL Move for Preserving Quality of Life
CANTON – A former snowbird who decided he no longer wanted to travel back and forth between Florida and the North Country said he’s thankful for this move to United Helpers Independent Senior Living. In fact, both he and his children credit the move for possibly preserving the quality of life he’s able to continue enjoying today.
John Snell, formerly of Parishville, was speaking on the phone with his daughter, Kathleen Reagan, when something didn’t seem right. Mrs. Reagan noticed too.
John Snell with his daughter, Kathleen Reagan |
“We went from having a normal conversation to him not being able to put a sentence together and he said he wasn’t sure what was happening,” Mrs. Reagan recalled, adding she then hung up the phone with her father and called Community Housing Manager Jennifer Dean, who ran down to his room. 911 was called and it was determined that Mr. Snell was having a stroke.
The quick response from Mrs. Dean and the Canton Rescue Squad enabled Mr. Snell to begin receiving treatment almost immediately, helping to preserve his quality of life and limit the stroke’s impact.
Prior to his move into United Helpers Independent Senior Living Mr. Snell was living on his own. “My wife passed seven years ago and most of my friends have passed on too,” he said. “I would have been in Florida by myself and who knows how this would have turned out,” he said.
It was that sense of loneliness that led Mr. Snell to the ISL. “My daughters had mentioned it two or three times and then one day on my own I came to check it out and thought, that doesn’t look so bad,” he recalled.
Mr. Snell was living along Higley Flow during the spring and summer, while spending the colder months in Florida.
“I just wanted to have one place. I didn’t want to travel back and forth anymore and it just wasn’t practical to stay here by myself in the winter,” he said.
Since moving into the ISL, Mr. Snell said he has made several friends and also reconnected with some people he hadn’t seen in a long time.
“It was a big move, but I’m glad I made it,” he said. “Everything here is perfect. The staff, the residents, the cook, the custodian. They’re all very nice and there is a tremendous sense of community. When I got back from the hospital everyone was checking on me to see how I was doing and there were a lot of people willing to help me with anything I needed.”
If you’re interested in learning more about United Helpers Independent Senior Living, an open house will be held from 1 to 3 p.m. on Friday, June 14. A virtual tour may also be taken at www.unitedhelpers.org or a private tour may be scheduled by calling (315) 379-1428.
Grand Opening Celebrated at United Helpers Behavioral Health Complex
In 2023 United Helpers Behavioral Health programs provided service to more than 1,300 unique people through a variety of offerings that treat people in their homes, at our clinics, in an apartment owned by United Helpers, or even at school.
That
number has steadily increased since 1991 when Gateway Apartments opened
becoming the organization’s first behavioral health program. Today United
Helpers also offers care coordination, supportive housing, Assertive Community
Treatment, and outpatient treatment at one of two clinics, located in either
Canton or Ogdensburg.
All
of these programs and more were recently celebrated with the grand opening of
the United Helpers Behavioral Health Clinic in Ogdensburg, which earlier this
year, relocated from its original home at 221 Hamilton Street to the former
United Helpers Rehabilitation and Senior Care Building at 8101 State Highway
68, just outside the city.
According
to the Centers for Disease Control and Prevention roughly 40% of Americans at
any given time would benefit from mental services of some sort.
“In
St. Lawrence County, 40% is equal to almost 44,000 people,” said Director of
Behavioral Health Services David K. Nelson. “There is a tremendous need for
these services in our community and this moves helps us streamline that process
of provide these services to more people than ever before.”
With
the exception of Gateway Apartments, the clinic and Canton and several newly
opened satellite clinics at the Madrid-Waddington, Colton-Pierrepont,
Edwards-Knox, and Parishville-Hopkinton school districts, these services are
now all located under one roof.
In
addition to the services provided at these satellite clinics, Mr. Nelson said nearly
one-third of the roughly 900 patients receiving services at either the Canton
or Ogdensburg clinic are under the age of 18.
In
Ogdensburg, those patients now have their own designated waiting area, just one
of the benefits that came with the move.
Outlining
each of the services provided out of this new locations, Mr. Nelson noted that
the supportive housing program was able to provide aid to nearly 100 people
last year. The care coordination program served almost 300 people across St.
Lawrence and Jefferson counties and the Assertive Community Treatment Team has
provided services to a full case load of 48 individuals.
When
all of those numbers are added up, Mr. Nelson said that equals out to be nearly
24,000 patient contacts, a number that he said isn’t going to get lower anytime
soon.
While
many of the programs are referral-based programs, Mr. Nelson said anyone in
need of behavioral health services is encouraged to contact either the clinic
in Canton or Ogdensburg.
Both
clinics are open from 8 a.m. to 4:30 p.m., with early morning or evening
appointments available upon request. To schedule an appointment in Ogdensburg,
please call (315) 541-3042. For an appointment in Canton, please call (315)
386-0264.
Patrons
receiving services in Ogdensburg are asked to enter the building through its
main entrance on the back side of the property by the flagpole. Guests will be
greeted upon entry and accompanied to the clinic space.
All things behavioral health were celebrated at a recent grand opening celebration for the United Helpers Behavioral Health Complex, which has moved into the former Rehabilitation and Senior Care space. The building houses many of United Helpers’ behavioral health programs, including its Ogdensburg Behavioral Health Clinic. Front row, from left, Kurtis Ellison, LMSW, Practice Manager Sarah Matthie, Director of Behavioral Health Services David K. Nelson, Care Coordination Program Leader Audrey Plourde, Assistant Director of Behavioral Health Services Breanne Snyder, Society Board Member Yvonne Lewandowski; second row, Clinical Supervisor Jeanine Forrester, LCSW, ACT Team Assistant Program Leader April Randall, Financial Assistant Alice Van Schiack, Vice President of Corporate Services Michelle Matthews; back row, Interim City Manager Andrea Smith, CEO Todd Amo, ACT Team Leader Amy Chisolm, Care Coordination Assistant Program Leader Kaitlyn Rayburn, CFO Kelly Lowery, Mayor Michael Tooley, and Director of Facility Operations Rick Pirie.
Mar 14, 2024
After Four Years of Letters, Pen Pals Meet at United Helpers Rehabilitation & Senior Care
CANTON - During the COVID-19 pandemic when the whole world went into isolation, Myrtle Butterfield, then a resident in the Assisted Living Program at United Helpers Rehabilitation and Senior Care in Canton made a new friend with whom she would communicate for years before meeting each other face to face for the first time earlier this week.
At the time Brianne Printup worked at Clarkson University. She thought it would
be fun to write letters to residents at area nursing homes and assisted living
facilities.
Since that time Ms. Printup and Mrs. Butterfield continued writing and have
done so on a regular basis for the past four years. Today, Mrs. Butterfield
remains a resident at Rehabilitation and Senior Care, now residing in the
skilled nursing wing. Ms. Printup no longer works at Clarkson and lives
downstate, but her connection to the North Country remains through family in the Massena area and her
relationship with Mrs. Butterfield.
United Helpers Activities Leader Lauren Martinchek has also been involved since
the beginning, serving as Mrs. Butterfield's "secretary" and helping
her write the letters which would form the backbone of this unique friendship.
"When they were chatting today, I don't think I have ever seen Myrtle so
happy," Ms. Martinchek said. "And Mrytle is usually a pretty happy
lady."
Mar 11, 2024
United Helpers Hosting Defensive Driving Course; Employees May Attend Free of Charge
OGDENSBURG – United Helpers will be hosting a New York DMV approved National Safety Council Defensive Driving Course from 8:00 a.m. to 4:30 p.m. on Friday, March 22 and Saturday, March 23 in the large staff development classroom at the former United Helpers Rehabilitation and Senior Care (RiverLedge), 8101 State Highway 68, Ogdensburg.
The class serves as a refresher course for drivers of all ages and includes safe driving tips and an overview of today’s vehicle and traffic laws.
Successful completion of the class makes attendees eligible for a mandatory insurance premium reduction of up to 10% for three years on the base rate for their automobile or motorcycle insurance premiums, provided you are listed as the principal operator. Participants may also be eligible to have up to a four points removed reduction with the NYS DMV. The class may be taken once every 18 months for point reduction.
The cost of the class is $40, payable in cash, check or money order made out to United Helpers Care, Inc. Classes may be paid for on the day of the class. United Helpers employees may attend the class free of charge.
Please bring your driver’s license with you to class. It is a requirement that you have it with you for documentation purposes.
Advanced registration is required. To register please contact Mark Darou at (315) 394-6702 ext. 303 or madarou@unitedhelpers.org.
Mar 7, 2024
Tonya Bassett Honored with Wayne N. Ladouceur Award
OGDENSBURG – A LPN known for her “Always Caring” nature both in and out of the facility has been recognized as the winner of this year’s Wayne N. Ladoucuer Award.
Tonya Bassett, of Canton, has been an LPN with the organization for more than 15 years.
A colleague of Mrs. Bassett’s, Amber Curtis, a RN who works with Mrs. Bassett at Rehabilitation and Senior Care in Canton nominated her for the award. A letter of support was provided by Pam Sherburne, whose husband is a resident who receives care from both Mrs. Bassett and Mrs. Curtis.
The Ladouceur family chose the criteria for the award, picking traits exhibited by Mr. Ladouceur and things he was known for, not just in the United Helpers family, but also across the entire city of Ogdensburg. That criteria includes giving generously of one’s self, the ability to see beyond one’s own needs, a strong personal drive to provide the utmost in care, the ability to feel and express empathy, and exuding a love for life.
Those are all areas where Mrs. Bassett excels, both at work and at home.
Giving a specific example, Mrs. Curtis wrote about how Mrs. Bassett temporarily took on care of some children from a family member in need.
Mrs. Sherburne highlighted several examples of Mrs. Bassett’s dedication to the residents, including coming in on “days off,” staying late on shifts when they’re short staffed, or even providing assistance to families after hours.
“After working an overnight shift she volunteered to help me take my husband to have a test done at the hospital. Anyone else would have taken their exhausted body home to get some sleep,” Mrs. Sherburne wrote. “Since the very first day my spouse moved into United Helpers, Tonya has provided me with the confidence that he would be in good hands and well cared for.”
The Wayne N. Ladouceur Award was created in memory of and in honor of Mr. Ladouceur, a longtime United Helpers volunteer, board member and former board president. The award is funded through an endowment with the Northern New York Community Foundation created by Mrs. Ladouceur and more than 80 of the Ladouceurs’ friends and family.
Each year at the award’s presentation Cheryl Ladouceur, who was married to Wayne for more than 50 years, talks about the relationship Mr. Ladouceuer had with United Helpers and its residents.”
“From what I can tell, Mrs. Bassett is very much like my husband in the way that she often puts those in need ahead of themselves,” she said. “If Wayne ever had the opportunity to meet her, I’m sure he would have liked her very much.”
Mrs. Bassett was chosen for this year’s award from a group of nominees that also included Housing Specialist Diana Dancause and ACT Program Assistant Nora Hance.
“I know for a fact that this year we had three very strong candidates for this award,” said COO Stacey Cannizzo. “Being nominated for this award is an honor in and of itself.”