Apr 9, 2018

Edwards Man on the Road to Recovery Thanks to Northern Lights Home Health Care


EDWARDS – While recovering at home following a joint replacement surgery isn’t something that everyone can do, given the right circumstances Home Health Care can be a viable option.

Warren Lounsbury, of Edwards had knee replacement surgery on his left leg at the end of January and spent roughly three weeks under the care of Northern Lights at his home.

During that time, Mr. Lounsbury was under the care of Tiffany Mitchell, RN, Physical Therapist Sara Klock and Physical Therapy Assistant Chelsea Bill-Reed. He had nice things to say about each of the people he worked with.

“The care I received from Sara, who evaluated me initially, and then Chelsea was wonderful,” he said. “Not only were they highly professional, they also provided me with information and care in a warm and friendly manner which definitely facilitated in my post-surgical healing and enabled me to start getting back to normal.”

Mr. Lounsbury also had similar things to say about Mrs. Mitchell.

“Not only was she highly professional, she also has a warm and caring personality which definitely helped with my post-surgical healing,” Tiffany usually arrived on time, but if she was held up with another client, she would always call to let me know and make sure her new arrival time was acceptable. Her skills were exemplary and her poise and professionalism were a breath of fresh air.”

After three weeks with Northern Lights, Mr. Lounsbury is now receiving outpatient physical therapy with a provider close to his home, but he said if the need for home health care arises again in the future, he knows who he’ll call.

“I want to thank Northern Lights, and most importantly, Tiffany, Sara and Chelsea, for the wonderful care I received as a client,” Mr. Lounsbury said. “You should be commended on the high level of professionals you employ and if needed in the future, I will definitely request Northern Lights Home Health Care and recommend them to friends and family.”

For more information on Northern Lights Home Health Care, please call (315) 714-3135, like us on Facebook or visit www.mynorthernlights.org.

Northern Lights is owned and operated through a partnership that includes United Helpers, Canton-Potsdam Hospital, Claxton-Hepburn Medical Center and Hospice and Palliative Care of St. Lawrence Valley.

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