EDWARDS –
While recovering at home following a joint replacement surgery isn’t something
that everyone can do, given the right circumstances Home Health Care can be a
viable option.
Warren
Lounsbury, of Edwards had knee replacement surgery on his left leg at the end
of January and spent roughly three weeks under the care of Northern Lights at
his home.
During that
time, Mr. Lounsbury was under the care of Tiffany Mitchell, RN, Physical
Therapist Sara Klock and Physical Therapy Assistant Chelsea Bill-Reed. He had
nice things to say about each of the people he worked with.
“The care I
received from Sara, who evaluated me initially, and then Chelsea was
wonderful,” he said. “Not only were they highly professional, they also
provided me with information and care in a warm and friendly manner which
definitely facilitated in my post-surgical healing and enabled me to start
getting back to normal.”
Mr.
Lounsbury also had similar things to say about Mrs. Mitchell.
“Not only
was she highly professional, she also has a warm and caring personality which
definitely helped with my post-surgical healing,” Tiffany usually arrived on
time, but if she was held up with another client, she would always call to let
me know and make sure her new arrival time was acceptable. Her skills were
exemplary and her poise and professionalism were a breath of fresh air.”
After three
weeks with Northern Lights, Mr. Lounsbury is now receiving outpatient physical
therapy with a provider close to his home, but he said if the need for home
health care arises again in the future, he knows who he’ll call.
“I want to
thank Northern Lights, and most importantly, Tiffany, Sara and Chelsea, for the
wonderful care I received as a client,” Mr. Lounsbury said. “You should be
commended on the high level of professionals you employ and if needed in the
future, I will definitely request Northern Lights Home Health Care and
recommend them to friends and family.”
For more information on
Northern Lights Home Health Care, please call (315) 714-3135, like us on
Facebook or visit www.mynorthernlights.org.
Northern Lights is owned and operated through a partnership that includes United Helpers, Canton-Potsdam Hospital, Claxton-Hepburn Medical Center and Hospice and Palliative Care of St. Lawrence Valley.
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