United Helpers Celebrates Opening of 1898 Room

OGDENSBURG – A stained glass window designed and built in Ogdensburg, postcards containing thank you notes from the Society of United Helpers first president, admission logs dating back to the organization’s first-ever resident in 1898, and more are all on display in the newly opened 1898 room at United Helpers RiverLedge campus in Ogdensburg.

“This project has been a long time coming,” said United Helpers Assistant Director of Corporate Services Jordan Downing-Duke. “For years we’ve talked about wanting a space like this – somewhere to thoughtfully display the incredible historical items we’ve uncovered over time.”

Through a partnership with St. Lawrence University and the schools Public Interest Corps (SLU PIC) internship program, the 1898 room was brought to life this past summer.

SLU Junior Eileen Carnes, a history and art history double major from Pulaski spent two months going through United Helpers archives, cataloging items, and deciding what items would ultimately be displayed in the space. She also created a timeline outlining company history from 1898 to today.

Although time ran out on her internship, before the project could be completed, Ms. Carnes left United Helpers with the detailed plans needed to finish the job.

Mrs. Downing-Duke and Fundraising Specialist Natalee Bean teamed up to put the finishing touches on the room.

“We would also like to thank the United Helpers’ maintenance department for all of their help with this project,” Mrs. Downing-Duke said. “Their assistance included removing an existing wired-glass window and installing a different sized stained glass window in its place.”

Ms. Carnes, who attended the grand opening, said she enjoyed her time working with United Helpers.

“I really do love history and working on this project was a great way to spend the summer,” she said. “I gained invaluable work experience and was able to help create something special for United Helpers.”

The 1898 Room is open by appointment and may be viewed Monday through Friday, during regular business hours. To schedule an appointment, please e-mail marketing@unitedhelpers.org.

The United Helpers marketing team celebrated the grand opening of the 1898 Room earlier this week. The project, which includes photos and artifacts from more than 125 years of United Helpers history was curated and designed by Eileen Carnes, a junior at St. Lawrence University, who spent the summer working at United Helpers as part of the SLU PIC internship program. From left, Marketing Manager Benny Fairchild, Ms. Carnes, Assistant Director of Corporate Services Jordan Downing-Duke and Fundraising Specialist Natalee Bean, all of whom participated in the project.

A Lifetime in the Kitchen Leads VanKennen to the Gran-View

OGDENSBURG – You can say Executive Chef John VanKennen has grown up in the kitchen with many of his early childhood memories centering around time spent in the kitchen with his grandmother.

“Between the ages of four and five, I started cooking with my grandmother,” he said. At an age when most children were playing with toy cars or trying to help Mario rescue Princess Toadstool, Mr. VanKennen was learning how to cook.

As soon as he could get a job, he did, and you guessed it, in the restaurant business. “I’ve been an executive chef now for 17 years, working at various restaurants across the North Country and in the Boston area,” he said.

A career in the restaurant business that has now spanned more than 30 years, all began when he was 14, working as a dishwasher at a restaurant near his home in the Potsdam-area. Following his graduation from Norwood-Norfolk, Mr. VanKennen ventured to Paul Smith’s College where he earned a degree in Culinary Arts.

After college, Mr. VanKennen moved to the Boston-area, working for and learning from chefs at some of the city’s finest restaurants. However, after about 10 years away, Mr. VanKennen realized he missed the peace and tranquility of North Country life. “I knew the city wasn’t where I wanted to raise my children and I moved back home,” he said.

Over the year’s Mr. VanKennen has worked in several restaurants across the area, but since starting at the Gran-View in August, he says he feels like he’s found his home away from home.

“We don’t just serve food here, we cultivate memories and I would like for people to join us on this journey,” he said.

Mr. VanKennen said it’s important to note he’s not talking about his own journey, but rather the journey of a restaurant that’s been a staple of North Country Dining for more than 50 years.

“I feel like this restaurant belongs to the community,” he said. The legacy left behind by the Gran-View’s previous owners isn’t something that’s lost on him either.

“I want to pay respect to the Williams family. They worked very hard to get this restaurant where it is,” he said.

His respect for that legacy is the main reason why items like Chicken Michael aren’t currently on the menu.

“Someone could tell me that’s the way it was prepared, but if I’m not seeing it done for myself, how do I know?” he asked. “When I get a chance to sit down with Lou and he can show me exactly how he makes those staples, we’ll use those items as a featured dish from time to time.”

People can have very fond memories associated with food and that’s not something Mr. VanKennen said he does not wants to mess with. “If someone comes here for Chicken Michael, I want to give them Chicken Michael. I don’t want to give them another dish that we’re simply calling Chicken Michael. I want them to take that first bite and have the memories of that first date with someone special come rushing back.”

The key to success, he said is being a part of the community and making sure that everyone who works at the restaurant knows they’re an important part of the team. “I don’t care if you’re a dishwasher, a server, someone working in the kitchen, or even a customer celebrating a birthday or anniversary you are a part of what makes this such a special place.” he said.

The Gran-View is open Monday through Thursday from 4 pm to 8 pm and Friday and Saturday from 4 to 9 pm. Reservations are not necessary but can be made by calling (315) 393-4550.

Gran-View Executive Chef John VanKennen is joined by an incredible team in the kitchen, including, from left, General Manager Meaghan Flood, Jaiden Pribble, Brian Goble, Katelyn Leonard, Mr. VanKeenen, Martin Navarez, Zach Taranto and Events Coordinator Michelle Dalton.

Independent Senior Living to Host Open House Oct. 10

Join Us for an Open House Event Friday, October 10 from 1 to 3 pm.

Are you considering a vibrant, independent lifestyle that offers both freedom and community? United Helpers Independent Senior Living invites you to explore what could be your perfect new home at our upcoming open house event.

This is your opportunity to experience firsthand the welcoming atmosphere, modern amenities, and supportive community that makes United Helpers a premier choice for independent senior living. Whether you're beginning to explore your options or actively searching for your next home, our open house provides the perfect setting to discover all we have to offer.

During your visit, you'll enjoy guided tours of our beautifully appointed living spaces, common areas, and community amenities. Our knowledgeable staff will be on hand to answer your questions about our services, lifestyle options, and community programs. Light refreshments will be served throughout the event, giving you a chance to mingle with current residents and fellow visitors in a relaxed, friendly environment.

Discover how United Helpers Independent Senior Living combines the comfort of home with the convenience of community living. From maintenance-free living to engaging social activities, we're committed to supporting your independence while providing peace of mind for you and your loved ones.

No appointment necessary – simply drop by anytime between 1 pm and 3 pm on Friday, October 10th. We look forward to welcoming you and showing you why so many seniors have chosen to call United Helpers home.

For more information or directions, please contact United Helpers Independent Senior Living at 315-379-1428 or online at www.unitedhelpers.org, where a virtual tour is also available. We can't wait to meet you!

United Helpers Independent Senior Living in Canton

Making New Friends (and maybe new art) at United Helpers Independent Senior Living

CANTON – Sitting in an apartment decorated by her own paintings, Ellen Burns said she’s thinking about taking up painting once again.

Mrs. Burns recently moved into United Helpers Independent Senior Living and among the items she brought with her are her art supplies, though she explains it’s been several years since she’s put a brush to paper and created anything new.

Her husband, Robert Burns lives in a skilled nursing facility nearby. Mrs. Burns said that upkeep on their Potsdam home, as well as loneliness just became too much.

“It was a lot of upkeep. The yard wasn’t huge, but it was big enough,” she said, adding that living on a corner lot also means she has twice as much sidewalk to keep clear of snow and ice during the winter.

“My family helped out a lot, but living alone was getting kind of lonely,” she said. “I talked about making the move with my kids and we decided now was the time.”

Mrs. Burns has been living at Independent Senior Living since July and she said she has no regrets.

“This is a very good place for someone like me to be. You get to make new friends and chances are you’ll even know some of the people who are already here,” she said. “Plus, there are always people to eat dinner, play cribbage or play scrabble with.”

Helping to make the transition even easier has been the staff. The people who are employed here are marvelous, all of them,” she said. “Usually there’s one bad apple in the bunch, but everyone here is great. They’re always smiling and always asking how they can help.”

Without even knowing it, the staff has made a difference. Mrs. Burns said she’s feels “right at home,” and is even considering picking up a paint brush again for the first time in eight years.

As she talks about her artwork, her face lights up recalling the details of some of her paintings; a stack of books visible through a window, an American flag hanging in front of an old farmhouse, or even treasures found in the pockets of her young grandson’s pants.

“I think I’m going to start painting again this winter,” she said. The only question that remains, is what will she paint next? Will it be the deer in the field behind her apartment? Will it be the grand Christmas tree that graces the entrance every year or will it be something else entirely?

At United Helpers Independent Senior Living the possibilities are endless.

An open house is planned for Friday, Oct. 10 from 1 to 3 pm, but if you would like to take a tour before then, reach out to Community Manager Jennifer Dean at (315) 386-4541. A virtual tour is also available at unitedhelpers.org.

Ellen Burns sits inside her apartment next to her “dog” Buddy. Mrs. Burns said the dog was a gift from her husband, after she said she wanted to get another dog, following the loss of their pet. “I don’t have to take him out, he never barks and he’ll be with me until I’m gone,” she said.

 

United Helpers Hosting Second Annual Fan's Choice NFL Ticket Drawing

OGDENSBURG – United Helpers is preparing to host its Second Annual Fan’s Choice NFL Ticket Drawing.

Tickets for this year’s drawing will go on sale on Friday, July 18. This year the drawing will be even bigger and better than before with the winner receiving two tickets, valued at up to $500, to the regular season game of their choice. Given that the drawing takes place on NFL opening day, week one games are not eligible.

While last year’s drawing was limited to games played in the North East, this year the drawing is open to any game on the NFL’s regular season schedule. 

Elaina Rumble won last year's drawing. She's pictured here
with her son Ben enjoying a Buffalo win over the Dolphins.

“United Helpers has friends and supporters all over the country, so this year we decided to expand on the ‘Fan’s Choice’ model to really give the winner a choice. This also makes it easier for people who live in Florida, California or a different market to take part in this fundraiser,” said United Helpers Marketing Manager Benny Fairchild.

Ticket prices for the drawing remain the same as last year and will be $10 each. Bundles are also available with three tickets for $25 or seven tickets for $50.

Tickets will be available online through the “Giving tab” at unitedhelpers.org. Tickets can be purchased in person (cash only) at the United Helpers RiverLedge complex, 8101 State Hwy. 68 in Ogdensburg.

Only 1,000 tickets are available, with sales continuing until all tickets are sold or 11:59 pm on Tuesday, Sept. 2. The drawing will take place on Thursday, Sept. 4, the opening day of this year’s NFL season and be broadcast on the United Helpers Facebook page.

United Helpers will purchase tickets to the game, pending availability, of the winner’s choice. Tickets will be forwarded electronically to the winner. Transportation, meals and lodging are not included.

United Helpers Recognizes Star Employees with Annual Summer Awards

OGDENSBURG – Staff from across the United Helpers organization were recently honored as the company hosted its annual Summer Awards Ceremony.

“Anyone working for United Helpers does this because they care,” said CEO Todd R. Amo. “Even if you’re not working in direct care, you are helping others every day when you come to work.”

While three different awards were handed out, recognizing five different people, Mr. Amo said it’s a shame that there couldn’t be more people honored.

“We have so many deserving people,” he said. “The fact that you have been chosen and invited to be here today is a testament to your work ethic and the quality of work.”

The first awards presented were the Margaret R. Spies Awards. This award was created by the family of Mrs. Spies as way to honor her legacy and say thank you to United Helpers for the care she received.

Mrs. Spies’ daughter, Ann presented the award, noting she knows first-hand the impact caregivers can have on an individual.

Last year her daughter had a stroke and was having seizures. At one point she had to be flown to a hospital in Syracuse. “They didn’t think she was going to make it,” Mrs. Spies said.

Natalie Apple receives her Spies Award.

However, her daughter proved to be a fighter, earning a discharge from the hospital and admission to United Helpers Rehabilitation and Senior Care in Canton.

“One day she couldn’t sit up and then the next day she must have decided she didn’t want to be isolated anymore, so she got up and walked to the couch. People were calling her a miracle,” she said. “I just want you to know that each and every one of you are miracle workers.”

The Spies Award honors both a CNA and a DSP.

Earning the award from United Helpers Rehabilitation and Senior Care was Natalie Apple, and according to Assistant Administrator Alysha Troiano picking this year’s winner wasn’t an easy task – at least until it was. 

“This year we received an overwhelming number of nominations from all departments and even some patient families. This is a true testament to the valuable staff we are fortunate to have serving our residents,” Mrs. Troiano said.

As administrators were reviewing the nominations there were two nominees who stood out. “Our decision was made a bit easier when we saw a nomination for Natalie from the other frontrunner,” she said. 

Justin "Judd" Steele receives his Spies Award

Justin “Judd” Steele has been a DSP for 25 years during which time he has not only been a top performing employee, but also trained dozens of other DSPs, some who have even gone onto become administrators within the United Helpers Organization.

“He has heard me say this before, but I’m going to say it again today, ‘Judd is the reason I am still here with United Helpers today,” said Residential Manager Team Leader Lauren Peters. “For years he has quietly given his time, energy and heart to his work. He has offered guidance, encouragement and most importantly, unwavering support not only to myself, but anyone he comes in contact with.”

Two employees from the behavioral health services are recognized each year with the Behavioral Health Heart Award. This year LMSW Misty Thomas and RN Adam Bullock were recognized.

Misty Thomas receives a Behavioral Health Heart Award

Behavioral Health Programs Administrator Breanne Snyder noted that Mrs. Thomas not only makes an impact working with clients at the United Helpers Behavioral Health Clinics, but she also makes an impact on the lives of the students she works with through the in-house clinics United Helpers has in several local school districts.

“In her nomination letter it was said that you are the kind of colleague that brings calm and clarity to even the most challenging situations. Your kindness and grace uplift those around you. You are selfless and this can be seen in your drive to improve and support our behavioral health programs,” Ms. Snyder said, speaking directly to Mrs. Thomas.

Mr. Bullock serves as an RN for the ACT Team using his infectious personality to help people who may not often feel at ease, feel as if they’re chatting with a lifelong friend.

Adam Bullock receives a Behavioral Health Heart Award

“He truly embodies all the qualities that the Behavioral Health Heart Award represents,” Ms. Snyder said. “Through Adams energy and enthusiasm in his role, he sets a powerful example for other to follow. He not only looks out for the wellbeing of the people we serve, but the staff he works with and the overall health of the program too. He exemplifies everything you want a mental health professional to be.”

Quality Assurance Coordinator Heather Worden was the afternoon’s final honoree, earning the Exemplary Professional Services Award.

Compliance and Quality Assurance Manager Jason Matthie noted that Ms. Worden has literally “grown up” within the United Helpers organization, starting as a DSP, then becoming a supervisor and a habilitation coordinator. She then earned her degree and moved into leadership roles, first becoming a Program Leader before moving into her current role.

“Throughout all of those roles Heather has dedicated herself to helping others, lending a hand, putting people first and stepping up to volunteer when people are in need,” Mr. Matthie said. “She has a genuine care to help others succeed.” 

Heather Worden received this year's Exemplary Professional Services Award

Always Caring Pickleball Tournament Raises More Than $10,000 for United Helpers

POTSDAM – A Potsdam-based group of pickleball enthusiasts from around St. Lawrence County recently hosted the Always Caring Pickleball Tournament helping the organization raise more than $10,000.

The tournament included more than 60 players from four different divisions battling it out on the courts. A silent auction featuring more than 50 different gift baskets, a 50/50, and bake sale was also held.

Leading up to the event United Helpers secured more than $7,600 in sponsorships with gifts coming from Barclay Damon LLP, Financial Quest, SeaComm Federal Credit Union, Kinney Drugs Foundation, SymQuest, AmericCU Credit Union, One Group, One Digital, NAHEC, Victory Promotions, St. Lawrence Supply, Rochester Regional Health, Carlisle Law Firm PC, Latham Auto LLC, and the Clipper Inn. Volunteers from United Helpers also ran the bake sale that day, which raised more than $500.

The North Country Pickleball Group’s donation to United Helpers came from registration fees, the 50/50 and silent auction. The group’s gift to United Helpers totaled $4,310.

“We are grateful to each of our sponsors as well as the North Country Pickleball Group for helping to make this event a tremendous success,” said United Helpers Assistant Director of Corporate Services Jordan Downing-Duke. “There were also a large number of businesses and individuals who made donations to the silent auction or provided baked goods – far too many to mention, but many of them were United Helpers employees and board members.”

Providing food for the event were Rosie's Hawg Dogs and An Italian Affair.

Using funds raised through the Always Caring Pickleball Tournament, The North Country Pickleball Group recently made a gift of $4,310 to United Helpers. The event, which was also sponsored by several area businesses, raised a total of more than $10,000 for United Helpers. Kneeling in front, from left, United Helpers Fundraising Specialist Natalee Bean, United Helpers Director of Corporate Services Michelle Matthews, Don Tompkins; standing, from left, United Helpers Board Member Sue Denesha, Phil Foisy, Nancy Foisy, Dan Hayes, Gayle Hayes, United Helpers Assistant Director of Corporate Services Jordan Downing-Duke, United Helpers Marketing Manager Benny Fairchild, Theresa Fisher, Michael Popvich, Katie Geidel, and United Helpers SLU PIC Intern Eileen Carnes.