OGDENSBURG – It has often been said that it takes a special kind of person to work in human services – patience, caring and understanding are all personality traits essential to finding success in that career path.
Dawn Brabaw, RN exhibits all those traits and more.
Ms. Brabaw, of
who works with the United Helpers ACT (Assertive Community Treatment) Team as
its registered nurse was nominated for the Summer 2017 Life Improved Award by
ACT Team Program Manager Nicole Kennedy and ACT Team Family Education
Specialist Amy Chisholm.
“As the registered nurse on the team, Dawn is often the primary contact person for ACT recipients who have significant medical problems. She possesses highly desirable characteristics necessary for community treatment which include patience, empathy, optimism, persuasiveness, flexibility, good judgment and ‘street smarts,’” Ms. Kennedy said.
Prior to joining the ACT Team, Ms, Brabaw worked as a Hospice Nurse giving her valuable experience that is being put to use as the team is now working with a gentleman suffering from terminal cancer.
“She has gone above and beyond to meet his needs to assist with pain management and connecting with his providers for continuity of care,” Ms. Chisholm said. “She has been extremely helpful in helping us to work with him, as she has such a beautiful perspective on end of life.”
In addition to working for the ACT Team, Ms. Brabaw has also provided assistance to the staff at the Behavioral Health Clinic and served as a liaison of sorts between the team and other community agencies.
“She is often engaged with extended treatment teams outside of the United Helpers organization. She is instrumental in gathering information and knowledge from outside community programs and sharing her knowledge with those programs, as well as our team,” Ms. Kennedy said. “Dawn has a clear understanding of the major goal of ACT, which is to help clients live successfully in the community. Through her advocacy of the ACT program and her continued efforts to educate the community in regard to mental illness, she is not only a great contributor United Helpers, but our community as a whole."
The United Helpers Life Improved Awards were created in 2015 as a way to recognize employees who go above and beyond and exhibit the traits behind the organization’s Life Improved mantra. Awards are distributed in the winter and summer each year with employees being nominated for the honor by their co-workers.